Troubleshooting


These are some common issues you may run into while setting up Giga Messenger. If you encounter something that is not listed here, feel free to raise a question on the support forum or create an issue on Github.

Bot doesn't responses any one except me?

Your app needs pages_messaging permission to public. Please see and follow Official Facebook guide.

There're some policies which of Facebook to protect spamming content also, please read carefully.

I already have pages_messaging permission bot my bot still doesn't responses any one except me?

Your app status is private, please public it.

My webhook URL doesn't works, it returns 404, redirects to another pages?

We use native WP-API to handle requests between our plugin and Facebook. Please make sure:

  • Your permalink setting works.
  • Your mod_rewrite is enabled.