Profile Shortcodes

When you open Bot Buider, you'll see we use Hi [first_name]! message, this will response Hi Gustavo! if lead's name is Gustavo. This feature called Shortcode

You can use shortcode for your bot content. Of course, just add that shortcode to what string which you want. Currently, we have some shortcode available:

  • [first_name]
  • [last_name]
  • [profile_pic]
  • [locale]
  • [timezone]
  • [gender]

For example. If you change Hi [first_name]! to Hi [first_name] [last_name]!, Giga will response Hi Gustavo Fring! if lead's full name is Gustavo Fring